Frequently asked questions

Search the directory, open a supplier’s profile, check their availability for your date, then request to book. You secure the date by paying a deposit online.

Yes. Deposits are handled through a secure checkout and tied to a booking reference you can track from your account.

The deposit reserves your date. The remaining balance is arranged directly with your supplier, usually closer to the event, unless their package states otherwise.

You can cancel from your account. Whether a deposit is refundable depends on how close the event is and the supplier’s cancellation policy — the applicable window is shown on your booking.

Once your event is complete, a review option appears on the booking in your account. Only customers who booked can review, so feedback stays genuine.

Create an account, then use List your business to submit your business details, photos and pricing. Our team reviews every listing before it goes live.

Listing is free to start. A commission applies only when you take a booking through the platform, so it grows with your business.

You manage availability and bookings from your vendor dashboard. Payouts are made to your nominated account after a booking is completed.

Your dashboard has an availability calendar — mark dates as available or unavailable so customers only request dates you can take.